Also if anyone is dumb enough to call in using your service tag Dell will have it logged as stolen property and may be able to track it down. Forum Member since And I'm not so sure insurance doesn't cover extended warranty. Check your policy of course, but typical house content cover allows insurer to either replace the item or refund the cost of replacement. If they choose to replace, it must be functional equivalent taking into account age, condition etc and that includes warranty if you had any.
If they decided to refund, they simply say that you do the replacement yourself instead of them. They just foot the bill, but the replacement should still be the equivalent of what you lost.
Not sure if it will work in your case but might be worth checking. Browse Community. Laptops General - Read Only. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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Showing results for. Search instead for. Did you mean:. All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. Community Accepted Solution. Reply 1. I'll call tomorrow. I called my credit card company to start a case, but haven't taken action with them yet, have only opened a case and started taking notes. Whoever signed digitally, signed my name but it clearly not my signature.
Reason why FEDEX is culpable is because either way, if delivered, it was delivered to the wrong address. Because obviously I was not home at the time, and I have proof of this.
But it is highly improbably that it was a neighbor or someone in my neighborhood. Because that would mean that at pm, in which my neighborhood is a ghost town at that time because everyone is working, the FEDEX driver would just so happen to knock on the one door in which someone is home.
And that person would to have to have answered the door, been given the package by FEDEX and in that split second, decided to pretend like they are me and that the address given is correct. And in that second, decide to break the law, possibly a federal law, and sign my name.
Because even if it was misplaced, or given to a neighbor, who would sign a different name my name? Anyways will keep this updated almost daily. Hopefully to get some attention, some help. But if nothing else create a living document, documenting this case. Did you get a replacement? Ehat dis you have to do? I have the same exact problem you guys have. My package was suppose to come at am and I was sleeping between pm to pm. My family were all gone when this happen and I was tried from work from 11 pm.
The package was deliver at PM I live in Illinois. They claim that a person with a dark green car that look like me went to the FedEx driver and had the exact name and address with my id. Claiming the person who looks like me said the package was damaged and he took it. I don't know if i been a victim of identity theft and here's why. The rest gets more confusing. So I reported to the police and dell process the exchange. Then I went to the FedEx office after calling 15 times and complain.
They say that they will come to the door for now instead of giving to a person who runs up to the driver and matches my address and name,.
She say there was nothing we can do but change the policy. Side note Im curious to know if they said they were going to change their policy like they said to me. My first reaction was why didn't you come to the door and just gave it to a random person.
Then my sister told me to calm down because I came from the police station to give dell serial number, So he told me that this man was eastern Europe 6 foot dark brown hair with a dark car with a id. I thought at first he had access to my email and I look at the ip address of the computer and I did not find a foreguin ip address. So My only conclusion would be someone is hacking dell website.
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